Being able to communicate well is a multi-faceted skill that has a direct impact on your career success. After all, you may be competent, brilliant, and even right—but if you can’t communicate your ideas, you’ll get left in the dust.
This workshop focuses on eight essentials to good, well-rounded communication. All of them are important in helping you enhance your professionalism, improve your relationships, and make a difference in your business success.
- Content is Crucial
Guidelines in word choices, positive versus negative phrasing, organizing your thoughts - Vocals are Vital
The meaning of what you say is determined by how you say it. Tips on vocal variety—varying your rate, volume, tone, and inflection—give you ways to lend interest and appeal to your voice. - Nonverbals S.P.E.A.K. Volumes
Your nonverbal communication has the most impact on your communication meaning. Posture, facial expressions, eye communication, attire, and body language are all elements that send signals—learn how to use them to convey the strongest impression. - Use Your E.A.R.—the Power of Listening
Three steps of active listening - Ask, Don’t Tell: Show Interest in Others
The art of asking questions, making conversation, being savvy in social situations - Use Your W.I.T. in Difficult Situations
Strategies for managing conflict-charged conversations - Facts Tell, Feelings Sell
The secret behind being successful at persuasion, selling, influencing - Written Considerations in the High Tech Age
Guidelines for Email, Texting


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